Shaw Mobile Review: Coverage, Plans, and Pricing

By Kevin Kearney

Last updated 21 December 2023

Contents

In this guide:

What is Shaw Mobile?
Shaw/Rogers merger
Where is Shaw Mobile/Rogers available?
Rogers cell phone plans
Frequently asked questions

Shaw Mobile was a wireless carrier offering low-cost cell phone plans to Alberta and British Columbia residents. After Rogers acquired Shaw in April 2023, Shaw Mobile was discontinued and its existing customers were migrated to the Rogers network.

In this guide, we’ll explore everything you need to know about Shaw Mobile following the Rogers acquisition, including how to contact Shaw Mobile customer service, what you need to know about the Rogers coverage map, and where to find comparable Rogers plans.

Editor's note

Shaw Mobile's plans are no longer available following the 2023 Rogers acquisition. Shaw customers have been migrated to Rogers, which now offers plans similar to Shaw Mobile's discontinued options.

If you're interested in exploring other options, you can explore our list of the best cell phone plans in Canada.

What is Shaw Mobile?

Shaw Mobile was a wireless carrier in Alberta and British Columbia known for its affordable plans, reliable hotspots (through its Go WiFi network), and easy-to-use travel plans. The carrier was owned by Shaw Communications, the company who also owned Freedom Mobile. In April 2023, the CRTC approved Rogers Communications’ acquisition of Shaw Mobile and mandated that Shaw sell Freedom Mobile to Quebecor, owner of Videotron, in order to maintain healthy competition in the Canadian telecom market.

Shaw/Rogers merger: What will happen to Shaw Mobile customers?

Following the Shaw/Rogers merger, many Shaw Mobile customers were concerned their cell phone plans were in jeopardy. Luckily, that was not the case: Rogers explained that starting June 6, 2023, Shaw Mobile customers would have the opportunity to join the Rogers 4G LTE network at the same rate as their respective Shaw Mobile plans, a guarantee the company will honor for five years. If you migrate from Shaw to Rogers but choose a new plan, however, you will not be able to return to the specifications or rate from your original Shaw Mobile plan.

If you migrate from Shaw to Rogers but choose a new plan, there's no going back.

The migration process is not too complicated. Rogers will effectively port Shaw Mobile users’ phone numbers and accounts. They’ll also mail you a Rogers SIM, which you’ll need to insert into your phone, and email you instructions for creating a MyRogers account. If you have a remaining MyTab balance, you’ll find the charge on your final Shaw Mobile bill. You’ll need to pay any other outstanding payments to Shaw rather than Rogers.

If you’re looking for Shaw Mobile customer service, you can call +1-888-472-2222. Rogers also created a dedicated chat agent for former Shaw Mobile customers on its website. If you’re frustrated by the idea of talking to yet another robot, be sure to check out our Rogers customer service page so you can get an actual human on the line.

Where is Shaw Mobile/Rogers available?

The Shaw/Rogers merger offers some serious upsides for former Shaw Mobile customers, including a significant expansion of their coverage map. Shaw Mobile’s 4G LTE network was limited to Alberta and British Columbia; when Shaw customers used their phones outside of those provinces, they experienced slower speeds thanks to the deprioritization from Shaw’s partner networks. Rogers’ network, on the other hand, is nationwide. The carrier’s 4G LTE network reaches over 97% of Canadians and covers 28% of the country’s land mass.

Click to Activate Interactive Map

Coverage information is collected from carriers and other third party sources. This is approximate coverage only and does not include indoor coverage. Actual speed and performance depends on your location and device. Local conditions and things like natural and artificial physical features of an area all affect your reception. Coverage © Mosaik

While Shaw Mobile customers might be content transferring their 4G LTE plans to a comparable plan on Rogers’ 4G network, they could also upgrade to a 5G plan, which offers faster speeds. Rogers’ 5G service reaches over 70% of Canadians and is rapidly expanding.

Rogers cell phone plans

If you’re a former Shaw Mobile customer, we recommend exploring all of your options with Rogers before migrating.

The most popular Shaw Mobile plan was the Unlimited Plan, which offered 25GB of full-speed 4G LTE for $85/month. Rogers’ Infinite Essential Plan offers more for the same price, with 75GB of full-speed 5G data.

The Unlimited + US & Mexico plan was another popular option, offering the same 25GB of 4G LTE data plus free roaming through North America for $95/month. Rogers’ Infinite Premium Canada+US Plan is more expensive at $105/month, but it also offers 150GB of full-speed 5G data.

#1	Rogers	Rogers Infinite Essential Plan Unlimited 100GB at speeds up to 1Gbps $90/mth Go	$90/mth	Go
#2	Rogers	Rogers Infinite Premium Canada+US Plan Unlimited 150GB at speeds up to 1Gbps Deal: Roam like Home at no additional cost in the US, Mexico and eligible destinations in the Caribbean with Infinite Premium plans $105/mth Go	$105/mth	Go

If you’re looking for more options from Rogers, we’ve also collected the best Rogers phone deals and their best prepaid and pay-as-you-go plans. You can also find the carrier’s most popular plans below.

#1	Rogers	Rogers Infinite Extra Canada+US Plan Unlimited 75GB at speeds up to 1Gbps Deal: Get $15/mo. off this plan for 24 months when you bring your own phone $50/mth Go	$50/mth	Go
#2	Rogers	Rogers Infinite Extra Canada+US Plan Unlimited 75GB at speeds up to 1Gbps Contract (24 mths) Deal: Get $15/mo. off this plan for 24 months when you bring your own phone $50/mth Go	$50/mth	Go
#3	Rogers	Rogers 75GB Non-shared Plan 75GB full speed data at download speeds up to 250Mbps Deal: Get $5/mo. off on this plan when you bring your own phone $60/mth Go	$60/mth	Go
#4	Rogers	Rogers 75GB Non-shared Plan 75GB full speed data at download speeds up to 250Mbps Contract (24 mths) $65/mth Go	$65/mth	Go
#5	Rogers	Rogers Infinite 100GB - Student Plan 100GB full speed data at download speeds up to 250Mbps $50/mth Go	$50/mth	Go

Shaw Mobile: FAQs

Is Shaw Mobile still available?

No, Shaw Mobile is not still available: Rogers acquired Shaw Mobile in April 2023 and discontinued their plans.

Who owns Shaw Mobile?

Rogers Communications owns Shaw Mobile.

Can I still access My Shaw Mobile?

Yes, you can still access your My Shaw Mobile if you haven’t yet migrated to Rogers. If you’re having trouble accessing your My Shaw Mobile, call Shaw Mobile customer support at +1-888-472-2222.

Why can’t I access my Shaw account?

You can’t access your your Shaw account if you already migrated to Rogers. If you did not migrate and still can’t access your account, call Shaw customer support at +1-888-472-2222.

How do I contact Shaw Mobile?

You can contact Shaw Mobile by calling Shaw Mobile customer support at +1-888-472-2222.

What will happen to my Shaw Device Protection?

Shaw Device Protection won’t be transferred to Rogers, but you can register for Device Protection in MyRogers once you’ve migrated to Rogers.

How much does it cost to move from Shaw to Rogers?

Moving from Shaw to Rogers is free. Once you confirm you’d like to migrate from Shaw to Rogers, Rogers will port your number and mail you a SIM for free, waiving their normal $60 setup fee.