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Unlocking your Videotron device is pretty straightforward. Just follow these steps:

  1. The phone must have been sold by Videotron
  2. Account must be in good standing with Videotron
  3. Device must be active for at least ninety (90) days before you can unlock it
  4. If the device was purchased at full cost, the device must be registered to your account
  5. The device cannot have been reported lost or stolen
  6. You agree to pay the $50 unlocking fee put forth by Videotron
  7. Videotron only unlocks Videotron devices
  8. Contact Videotron customer service to get your phone unlocked

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