Last updated
In order to unlock your phone, you’ll need to meet the requirements below:
- You must have purchased your mobile device from Videotron
- You must provide the correct International Mobile Equipment Identity (IMEI, or IIEM in French). You can get your IMEI by dialling *#06# from your phone’s Telephone application. The IMEI is composed of 15 digits (no spaces)
- The device must not have been declared lost or stolen
- Videotron is only authorized to unlock devices they have sold. If your device is from a different service provider, you need to contact that service provider.
Good news: If you purchased your mobile device from Videotron after December 1, 2017, it is already unlocked by default.
Related FAQs
- How do I unlock my Fido phone?
- How do I unlock my Telus Mobile device?
- How do I unlock my Bell smartphone?
- How do I unlock my PC Mobile phone?
- How do I unlock my Virgin Mobile phone?
- How do I unlock my Freedom Mobile phones?
- Does SaskTel lock their phones? How do I unlock mine?
- How does Videotron’s Daily Traveller Pass work?
- Can I make international calls with Videotron?
- How can I unlock my Videotron phone?
Find a better phone plan
Thousands of cell phone plans unpacked. All the facts. No surprises.
Powered By
Related Articles
Find Better Phones and Plans
Hundreds of cell phone plans unpacked. All the facts. No surprises.
Compare phones and plans from the following carriers...
Latest Cell Phone Deals
