Contact Shaw Shaw Internet Customer Service Number & Help
Find all of Shaw's customer service and technical support phone numbers right here for internet customers.
Shaw internet customer service options
Billing, accounts & technical support
Shaw internet is now Rogers internet. If you're still using a Shaw internet plan, you can contact the customer service support team 7 days a week, 7:00 a.m. to 9:00 p.m. ET. Technical support is available 24/7 via chat.
Call +1-888-472-2222Chat with an agent
New Shaw internet customers
Shaw internet plans are no longer available. If you want to order a new Rogers internet plan, call the number listed below. Operators are available 7 days a week, from 7:00 a.m. to midnight ET.
Call +1-866-210-4059Chat with an agent
Visit Rogers Together With Shaw
Other Shaw Contacts
| @shawhelp | |
| www.facebook.com/shaw/ | |
| @shaw | |
| Website | www.shaw.ca |
| Support page | www.shaw.ca/contact-us |
| Apps | iPhone, Android |
Shaw FAQs
Shaw Together With Rogers Customer Service Ranking & Reputation
Rogers acquired Shaw in April 2023 and discontinued Shaw's internet plans soon afterward. Rogers then rolled out the Ignite Internet packages, affordable internet plans modeled after Shaw's Fibre+ plans.
Shaw customers who were migrated to Rogers might be concerned with now being ignored on a larger provider: J.D. Power's 2019 Canada Internet Service Provider Satisfaction Study ranked Rogers fourth in the East Region for customer satisfaction, with a ranking of 699 points (out of a maximum 1,000 points). This was below the segment average of 721 points. Shaw's customer support teams are still active, however, offering Shaw internet customers help around the clock.
Why Choose Shaw Together With Rogers?
Shaw was an internet service provider, offering fibre internet to Alberta and British Columbia. After Rogers acquired Shaw in April 2023, Shaw's internet plans were discontinued. Rogers then rebranded Shaw as "Shaw Together With Rogers" and pushed cutomers interested in Shaw internet towards its affordable Ignite Internet plans. In our review of Rogers, we found the provider offered a wide-range of plans, fast download speeds, and great options for families, making it a strong option for consumers. Unfortunately, Rogers is not currently available in Alberta or British Columbia, where Shaw internet was based.
Looking to weigh all your options? Be sure to check out our guides to the best internet providers and best internet plans in Canada.
Shaw Together With Rogers Coverage
Rogers is a regional internet provider, offering cable and fibre internet to residents of Ontario, New Brunswick, and Newfoundland and Labrador. Rogers' plans offer fast internet speeds and reliable coverage. The Cogeco coverage map is large, but there are areas of the provinces where they do not offer coverage. Before activating a new Cogeco plan, be sure to use our coverage check search tool so you can find the best internet plan near you.
Switching from Shaw to Rogers
Rogers contacted Shaw internet customers whose plans were being discontinued. If you were not a Shaw customer but would like to switch to Rogers' Ignite Internet, the process is simple: customer service agents will walk you through the process online or over the phone.
Rogers' Best Internet Plans
Rogers offers numerous cable and fibre internet plans, with a few that rank among the best internet plans in Canada. The provider's Ignite Internet plans are comparable to the discontinued Shaw Fibre+ internet plans.
Not sure if Rogers internet is right for you? We break down everything you need to know in our review of the provider.